| Building a Rapport and Negotiating With Your Contractor |
|
|
|
| Written by Nick Johnson | |||
|
With quality, monetary issues are rampant in today's investor/contractor duality. Nothing induces chaos quicker than the mismanagement of funds, especially if your resources are limited. So, what can go wrong? The opportunity of a profit is the foremost reason firms go into business, and it should be no surprise that the notion of making some bucks is on the minds of both the contractor and the rehabber; however, the modus operandi of the project-from both sides-is not equal. There are different motivations for each party-the investor wants to make the most amount of money while keeping costs low, while the contractor wants to make as much for a less amount of work. As with most things in life, moderation is key; a medium must be reached. One monetary problem that often crops up in rehabber/contractor relationships is a low rehab estimate. Suppose that an investor estimates costs to be lower than in reality-maybe a bit too optimistic. The result may have the investor paying too much to acquire a specific project, which spawns even more pressure. Sporting an extremely low estimate, the investor frantically begins to search for a contractor that will agree with said budget. Most contractors, even familiar faces, will turn away in your time of need; they simply cannot do the job with the proposed budget. At this point, the investor is in quite the pickle-too low a budget to hire a willing contractor, and not prepared to spend what's necessary to get the job done. You've learned how important constant communication is. Well, at this point, it becomes nigh impossible. What will our hero do? As a move of desperation, the investor concedes the established budget and hires a contractor. The contractor counters, offering their quote-much more than our hero anticipated. And so, our hero utters a plea of mercy: a lower price. Luckily, the contractor agrees. Another bullet is dodged... But not for long. The quality of the work and materials is not discussed due to the frantically prepared agreement, certain details remain unsaid; perhaps no lists are drawn-up at all. Now the rehabber expects more than what she paid for, while the contractor expects to do less for the agreed price. Fear not; multiple precautions are available and at your disposal. The first (and possible most obvious) measure the investor must take is to know your neighborhood-talk with contractors and other similar investors. Take them to lunch. Spend quality time in your local Home Depot. Wherever you may meet, discuss the lay of the land and mean costs. Repetition is a lovely learning tool; once the investor becomes aware of similar estimations expressed by her counterpart contractors and colleagues, he/she will have a good handle on what to realistically expect to spend. All you need is a ball-park estimate; be sure to include a "fudge factor" of about 10 to 20 percent of her total expenditures. You'll learn a lot from your peers, but you'll never learn all the slight nuances of the market. Chances are, a repair might come up, and you have no idea what to expect to spend. Like good mechanics, find good confidants in the rehab market-two brains are better than one. Remember, throughout the arduous process of estimation, a reasonably close estimation is all that is needed-don't fret about being exact. Be reasonable though: if there are a considerable number of x-factors, an educated guess has a greater chance of being inaccurate. Employ a conservative, high contingency-or fudge factor-to cover unknowns. High-cost fixtures-roofs, kitchens, heating and cooling systems-need to be red flagged for cost estimation. Spend time analyzing all repair costs and conditions for these big-ticket items. For paint, carpet, lighting and switch plates, expect to renovate vigorously. Let's look at the other end of the equation. Another major meltdown factor in these relationships involves unrealistically low quotes by the contractor. But, how can low quotes be bad? Despite a low estimate given by the investor, the contractor will agree to do the job for less-he/she simply needs the business. Half way through the job, the contractor realizes that a decent profit just isn't possible. At this point, it is highly likely that the contractor will cut corners-inferior goods, inferior workmanship, or walks off the job completely, especially if he/she has already been compensated. In these instances, common sense goes very far. Beware of lowball quotes. Pay after the job is done. Pay a bit more; a higher quote implies higher quality (make sure this is understood, of course). If multiple contractors or alternative goods are available, you may require comparison. Be consistent-offer the same to all interviewed contractors and use similar brands; comparing incompatible quotes is like comparing apples and oranges. Standardize your methodology. Using existing materials and "scope" sheets, summarizing contracts for materials and expected services. These two tools will allow for a true comparison of goods and services. Mismanagement of repair funds is also an area that has derailed many rehab projects. Perhaps a large advancement of payment was given and the contractor disappears without completing the job. Or maybe, the investor fails to pay the contractor for deserved services. Thankfully, a draw schedule can be made. You should have learned by now that mutual contractual agreements are vital in the satisfactory completion of jobs; this is no different. Draw schedules reserves payment until certain benchmarks are met throughout the duration of the project. For instance, suppose that an investor pays a contractor-perhaps even an unknown firm-entirely up-front. This leaves no incentive for the contractor to complete the job satisfactorily. They're already paid, what do they care! If you're a glass-half-full person, assume that others are not you. Assume that corners will be cut-it's always better to be safe rather than sorry! With a draw agreement, you, the investor, will be in control. Agreement upon a written contract may be tricky. Assure the contractor that said contract is mutually desirable and offers peace of mind; with scheduled pay, they're guaranteed their wages at specific intervals. How's that not in their best interest? A contractor will also appreciate the good job he/she has done to deserve consistent pay. Communication will be easier, and the relationship will flourish, offering a better platform next time the investor requires their services. To summarize, remember to sell the contractor on the benefits of a draw schedule. Be reasonable; don't harass, pay up front, or deviate from the draw schedule of payment. Most contractors are honest, hard-working teams; don't assume they're "out to get you," but do not set yourself for a letdown. Lower expectations ensure a lesser potential degree of disappointment. Use your contractor's agreement to screen for contractors. Most quality contractors won't have a problem agreeing with the language contained in the agreement. Most contractors take pride in a job well done and are fiscally responsible. Finally, present a meticulously crafted, signed agreement. If the contractor has a problem with your reasonable expectations, you probably shouldn't do business with them. Logical, level heads tend to be successful. Emulate these practices, and reap their awards.
|



In flipping homes, there are certain aspects that a real estate investor has to endure. These are to buy low-priced homes, renovate and sell them again at a higher price. Although these things may seem easy to some people, there is still another important aspect of home flipping that needs to be handled well. This is about negotiating with contractors to do the renovation works, which can be a huge challenge. It is here where a person's negotiating skills will come to work. Searching for reliable and reputable contractors alone is never easy. Negotiating with them especially for an affordable labor cost is all the more challenging.